Terms of Service

FuseAI Terms of Service

Last updated: July 1, 2025

Welcome to FuseAI! These Terms of Service (the "Terms" or the "Agreement") constitute a legal contract between you ("you" or the "User") and FuseAI. This Agreement governs your use of FuseAI's proprietary platform, including its hosted services and downloadable plugins, which help you locate contact information for individuals or entities (each search is a “Lookup,” and the information obtained is “Lookup Information”). This document outlines the nature of our business relationship, the services we provide, and the permitted uses of those services and their products. If you use our Application Program Interface (API), these Terms also apply to both you and the end users of your website or application. By accessing or using FuseAI's website, platform, APIs, products, or services (collectively, the "Services"), or any Lookup Information, you agree to be bound by these Terms and any policies incorporated by reference.

PLEASE READ THESE TERMS CAREFULLY:

By registering for the Services or by downloading, installing, or otherwise accessing or using them, you confirm that you have read and understood these Terms, and you agree to be legally bound by them, including FuseAI’s Privacy Policy.

ARBITRATION NOTICE. Disputes under these Terms will be resolved by binding, individual arbitration as outlined in Section 10. By accepting these Terms, you and FuseAI each waive the right to a jury trial or to participate in any class action or representative proceeding. You give up your right to go to court, except in small claims court. Your rights will be determined by a neutral arbitrator, not a judge or jury.

If you do not agree to all terms and conditions of this Agreement, you must not access or use the Services or Lookup Information.

The Services and Lookup Information are only available to individuals who are at least 18 years old. By using any of the Services, you confirm that you are at least 18. If you are under 18, you must stop using the Services and Lookup Information immediately. Our Privacy Policy explains how we handle personal information related to our Services.

Your FuseAI Account and Use of the Services and Lookup Information

Your FuseAI Account

If you create an account, you must use the Services responsibly and are responsible for maintaining account security and all activities under your account. You must provide your full legal name, a valid email address, and any other required information to complete the signup process. Notify FuseAI immediately of any unauthorized use or security breaches. FuseAI is not liable for damages resulting from such acts or omissions. Accounts created by bots or automated methods are not permitted.

Your Use of the Services and Lookup Information

You must use the Services and Lookup Information responsibly and professionally, in accordance with these Terms, their intended use, and standard industry practices. Specifically, you agree to:

  • Use Lookup Information only to identify sales opportunities, candidates for recruitment, or research existing customers and prospects, related to their profession, business, or employment.

  • Verify that Lookup Information is accurate and up-to-date, and not listed as opted out in FuseAI’s records before using it.

  • Cease all use of Lookup Information upon termination of these Terms.

You may not:

  • Use the Services or Lookup Information for illegal or unauthorized purposes, or in ways that are unlawful, fraudulent, or harmful.

  • Violate any applicable laws, including those related to copyright, spam, privacy, data protection, or trademarks.

  • Harm or impair access to or enjoyment of the Services or Lookup Information.

  • Use the Services to distribute malicious software or engage in excessive data extraction without explicit written consent.

  • Replicate, sell, or exploit Lookup Information for commercial purposes without permission.

  • Use automated systems or scripts to extract content from the Services.

  • Alter or remove copyright, trademark, or legal notices from the Services.

  • Attempt to breach security or gain unauthorized access to the Services or Lookup Information.

Abuse or excessive use of the Services may result in suspension or termination of access. FuseAI will attempt to warn the account owner before suspension, where feasible.

Free and Paid Subscription Services; Teams

These Terms apply to all Users of the Services, whether free or paid. Current pricing is available at https://tryfuse.ai/pricing. Subscribers must review and agree to our Subscription Agreement at sign-up and when modifying their subscription.

Subscribers prepay for Lookups and Lookup Information exports, which expire at the end of the Subscription Term. Subscribers may invite others to join or be part of a Team, managed by the Team creator. If you join a Team, the Team manager must purchase additional Lookups and Exports on your behalf. You or the Team manager can remove you from the Team at any time by emailing support@tryfuse.ai.

Intellectual Property Rights

This Agreement does not transfer any intellectual property rights from FuseAI to you. FuseAI retains all rights, title, and interest in its intellectual property.

FuseAI does not claim ownership of any content you provide to it.

Use License

Subject to compliance with these Terms, FuseAI grants you a limited, non-exclusive, non-transferable, revocable license to: (i) access and use the Services and Lookup Information in accordance with these Terms; and (ii) install and use downloadable software provided by FuseAI.

You may use the Services for Lookups and viewing Lookup Information solely for: (i) communicating with an individual or entity about their profession, business, or employment; and (ii) identifying sales opportunities, researching customers, and analyzing Lookup Information for legitimate internal business activities.

License Restrictions

You may not:

  • Duplicate, copy, resell, reuse, or reverse engineer Lookup Information or any part of the Services without written consent from FuseAI.

  • Use automated systems or scripts to extract content from the Services.

  • Commercially exploit data incorporating or using Lookup Information without permission.

  • Transfer or disclose Lookup Information to third parties.

  • Violate any third-party agreements with your use of the Services.

  • Use the Services or Lookup Information unlawfully or against applicable laws, including GDPR compliance.

Disclaimer of Warranties

Except as stated, the Services and Lookup Information are provided “as is.” FuseAI may update or modify Lookup Information but does not guarantee its accuracy, completeness, or uninterrupted operation.

Limitation of Liability

FuseAI and its affiliates are not liable for: (i) special, incidental, or consequential damages; (ii) costs of substitute products or services; (iii) data loss or corruption; (iv) amounts exceeding fees paid in the last three months.

Indemnification

You agree to indemnify FuseAI and its affiliates from claims arising from: (i) your use of the Services or Lookup Information; (ii) violations of these Terms; (iii) breaches of third-party rights or laws; (iv) unauthorized access with your credentials.

Arbitration

Disputes will be resolved by binding arbitration under the Federal Arbitration Act and administered by the American Arbitration Association (AAA). Arbitration will be confidential, and the arbitrator can award the same relief as a court. You and FuseAI waive the right to a jury trial or class action.

You may opt out of arbitration within 30 days of agreeing to these Terms by sending an Opt-Out Notice to FuseAI. If you opt out, disputes will be resolved under Section 14(ii) (“Governing Law”).

Marketing and Feedback

If using the Services for a company, you grant FuseAI the right to use your company's name and logos for marketing. You may revoke this license by providing written notice to FuseAI

Any feedback you provide becomes FuseAI’s property, and we may use it without compensation.

Changes

FuseAI may modify or replace these Terms at its discretion. Continued use of the Services signifies acceptance of any changes. New services or features will be subject to these Terms.

Contact

FuseAI, LLC Email: hello@tryfuse.ai

Miscellaneous

These Terms, along with the Privacy Policy and any incorporated agreements, represent the entire understanding between you and FuseAI. You may not transfer these Terms without written consent from FuseAI. Failure to enforce any provision does not waive our right to enforce it later. If any part of these Terms is invalid, the remaining parts remain effective.

Governing Law

These Terms are governed by the laws of the State of Washington. Disputes will be resolved in state or federal courts in King County, Washington.

Additional Terms

Your use of the Services is subject to any additional terms posted or linked from the Services.

Consent to Electronic Communications

By using the Services, you consent to receiving electronic communications from us, as detailed in our Privacy Policy. These communications satisfy any legal requirements for written notices.

Notice to California Residents

California residents can contact the Complaint Assistance Unit of the California Department of Consumer Affairs for complaints or additional information.

No Support

We are not obligated to provide support for the Services, but any provided support will be subject to published policies.